Privacy Policy
Keyser Retail, part of Keyser Group, is committed to protecting personal data in accordance with applicable data protection laws, including the Swiss Federal Data Protection Act (FADP) and the General Data Protection Regulation (GDPR) where applicable. This Privacy Policy explains how personal data is collected, used, and protected.
Contact Information
Keyser Retail
Bern, Switzerland
[email protected]
Personal Data We Collect
Keyser Retail collects the following types of personal data:
- Personal Identification Information: Name, email address, phone number, company name, position
- Technical Data: IP address, browser type, and website interaction data
Purpose of Data Collection
Personal data is collected for the following purposes:
- To provide services, respond to inquiries, and manage projects
- To send relevant marketing information (with consent)
- To improve website functionality and user experience
Legal Basis for Processing
Personal data is processed based on the following legal grounds:
- Consent: For marketing communications
- Contractual Necessity: To fulfill agreements or provide requested services
- Legitimate Interests: To improve services and manage client relationships
Cookies
Cookies are used to enhance website performance and personalize user experience. By using the website, consent is given for cookies. Cookie preferences can be managed through browser settings.
Data Sharing with Third Parties
Personal data may be shared with trusted service providers for:
- Service Delivery: Payment processing, logistics, etc.
- Legal Compliance: To meet legal obligations
Third parties are required to handle data in compliance with data protection laws.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined or as required by law. Data is securely deleted or anonymized once no longer needed.
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate data
- Deletion: Request deletion of data
- Objection: Object to data processing for specific purposes
- Portability: Request data transfer to another service provider
Requests should be directed to [email protected]. Responses will be provided within 10 business days.
Data Security
Appropriate measures are in place to protect personal data from unauthorized access, loss, or misuse. For any concerns regarding data security, contact [email protected].
International Transfers
Personal data may be transferred outside of Switzerland (or the EU) with adequate safeguards to protect it, including Standard Contractual Clauses.
Filing Complaints
If there are concerns regarding data protection rights, complaints can be submitted to the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland or the relevant supervisory authority in your jurisdiction.
Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with the revision date.